Privacy Policy
Last updated: June 7, 2026
This Privacy Policy describes how Tavesorun ("we", "us", or "our") collects, uses, stores, and discloses information about you when you access or use our website at tavesorun.biz and any related services, features, or content we offer (collectively, the "Services"). By using the Services, you acknowledge that you have read and understood this policy.
1. Information We Collect
We collect information in several ways depending on how you interact with our Services.
1.1 Information You Provide Directly
When you register an account, enroll in a course, contact us, or otherwise interact with our Services, you may provide us with:
Account and registration data — your name, email address, password, and any profile details you choose to add.
Payment data — billing name, address, and payment card details processed through our third-party payment processors. We do not store full card numbers on our systems.
Communications — messages, feedback, support requests, or survey responses you send to us.
Course activity — assignments submitted, quiz responses, progress records, and any content you create within the platform.
1.2 Information Collected Automatically
When you use the Services, we and our service providers automatically collect certain technical and usage data, including:
Log data — IP address, browser type and version, operating system, referring URLs, pages viewed, and the date and time of your visit.
Device data — hardware model, unique device identifiers, and mobile network information where applicable.
Cookies and similar technologies — session identifiers, preference tokens, and analytics identifiers placed on your device. See Section 6 for more detail.
Performance data — load times, error logs, and feature interaction patterns used to improve service quality.
1.3 Information from Third Parties
We may receive information about you from third parties, such as authentication providers if you choose to sign in using a third-party account, payment processors confirming transaction status, or analytics partners aggregating usage trends.
2. How We Use Your Information
We use the information we collect for the following purposes:
Providing and operating the Services — creating and managing your account, processing enrolments and payments, delivering course content, and tracking learning progress.
Communicating with you — sending transactional messages such as enrolment confirmations, receipts, password resets, and service notifications.
Personalizing your experience — remembering your preferences, recommending relevant courses, and adapting interface settings.
Improving the Services — analysing usage patterns, conducting research, testing new features, and diagnosing technical problems.
Marketing and promotional communications — sending you information about new courses, offers, or updates where you have given consent or where permitted by applicable law. You may opt out at any time.
Security and fraud prevention — monitoring for suspicious activity, enforcing our terms, and protecting the integrity of the platform.
Legal compliance — meeting our legal obligations, responding to lawful requests, and resolving disputes.
3. Legal Bases for Processing
We process your personal information on one or more of the following legal grounds:
Contract performance — processing is necessary to deliver the Services you have requested or to take steps at your request before entering a contract.
Legitimate interests — we have a legitimate interest in operating, securing, and improving our platform, provided those interests are not overridden by your rights.
Consent — where you have given clear consent, for example to receive marketing emails or to place non-essential cookies.
Legal obligation — processing is required to comply with a legal duty.
4. Sharing and Disclosure of Information
We do not sell your personal information. We may share it in the following circumstances:
4.1 Service Providers
We engage trusted third-party companies to perform functions on our behalf, such as hosting infrastructure, payment processing, email delivery, analytics, and customer support. These providers access your data only as necessary to perform their functions and are contractually obligated to protect it.
4.2 Business Transfers
If we are involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will notify you before your personal information becomes subject to a materially different privacy policy.
4.3 Legal Requirements
We may disclose information when we believe in good faith that disclosure is required by law, to protect the rights or safety of any person, to prevent fraud or abuse, or to respond to a valid legal process such as a subpoena or court order.
4.4 With Your Consent
We may share information for any other purpose with your explicit consent.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Services. We also retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we delete or anonymize it using secure procedures.
You may request deletion of your account and associated data at any time by contacting us at [email protected]. Certain residual information may be retained in backup systems for a limited period before being permanently removed.
6. Cookies and Tracking Technologies
We use cookies and similar technologies including local storage and session tokens to operate and improve the Services.
| Category | Purpose | Duration |
|---|---|---|
| Strictly necessary | Enable core functionality such as authentication and session management | Session or short-term persistent |
| Functional | Remember your preferences, language, and display settings | Persistent up to 12 months |
| Analytics | Measure usage patterns, feature adoption, and performance metrics | Persistent up to 24 months |
| Marketing | Deliver relevant promotional content where consent is given | Persistent up to 12 months |
You can control or disable cookies through your browser settings. Disabling strictly necessary cookies may impair the functionality of the Services.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
Access — request a copy of the personal information we hold about you.
Correction — request that inaccurate or incomplete information be corrected.
Deletion — request that we delete your personal information, subject to certain legal exceptions.
Portability — request that we provide your data in a structured, machine-readable format.
Restriction — request that we restrict processing of your data in certain circumstances.
Objection — object to processing based on legitimate interests or for direct marketing purposes.
Withdrawal of consent — where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at [email protected] or by mail at 617 Viscount Rd, London, ON N6J 2Y2, Canada. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.
8. Data Security
We implement technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, access controls, regular security reviews, and staff training.
No method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, we will notify affected users and relevant authorities in accordance with applicable law.
9. Children's Privacy
Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information without appropriate consent, please contact us immediately at [email protected] and we will take steps to delete that information.
10. Third-Party Links
The Services may contain links to third-party websites, tools, or resources. This Privacy Policy applies only to our Services. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer personal information internationally, we implement appropriate safeguards to ensure that your information receives an adequate level of protection.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will revise the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our platform. Your continued use of the Services after changes become effective constitutes your acceptance of the revised policy.
13. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Phone: +1 905 534 8900
Mail: Tavesorun, 617 Viscount Rd, London, ON N6J 2Y2, Canada
Website: tavesorun.biz