Anti-Spam Policy
Last updated: December 4, 2024
Tavesorun ("we," "us," or "our") is committed to maintaining a communication environment free from unsolicited, deceptive, or abusive messaging. This Anti-Spam Policy outlines the standards and obligations that apply to all users, subscribers, and parties who interact with our platform, services, or communications infrastructure located at tavesorun.biz.
By using our services, you agree to comply fully with this policy. Violations may result in immediate suspension or termination of access.
1. Scope of This Policy
This policy applies to:
— All electronic communications sent through or in connection with our platform
— Marketing, promotional, and transactional messages initiated by users
— Automated or bulk messaging systems integrated with our services
— Any third-party communication tools used in conjunction with our platform
2. Prohibited Activities
The following actions are strictly prohibited when using our services or communicating on our behalf:
2.1 Unsolicited Messaging
Sending unsolicited commercial electronic messages (commonly referred to as spam) to any individual or entity who has not provided prior, explicit consent to receive such communications is forbidden. This includes bulk email campaigns, mass text messaging, and automated outreach to unverified contact lists.
2.2 Deceptive Headers and Subject Lines
Users must not use misleading, false, or deceptive sender names, email addresses, domain names, or subject lines in any message. All identifying information must accurately represent the origin and nature of the communication.
2.3 Harvesting Contact Information
Collecting, scraping, purchasing, or otherwise obtaining email addresses or contact details through unauthorized or deceptive means for the purpose of sending unsolicited messages is strictly prohibited.
2.4 Identity Misrepresentation
Impersonating any person, organization, or brand — including Tavesorun — in electronic communications is not permitted under any circumstance.
2.5 Malicious Content Distribution
Sending messages that contain malware, phishing links, fraudulent offers, or any content designed to deceive or harm recipients is forbidden and may be reported to relevant authorities.
2.6 Circumventing Opt-Out Mechanisms
Attempting to bypass, disable, or ignore unsubscribe requests or opt-out mechanisms is a violation of this policy. All opt-out requests must be honoured promptly and without condition.
3. Consent Requirements
All commercial or promotional communications must be based on one of the following consent types:
| Consent Type | Description | Required Documentation |
|---|---|---|
| Express Consent | Recipient has actively and clearly agreed to receive messages | Opt-in record with timestamp and source |
| Implied Consent | Existing business relationship where communication is reasonably expected | Transaction or interaction record |
| Legitimate Interest | Communication serves a clear, proportionate purpose relevant to the recipient | Documented assessment of necessity |
When in doubt, express consent must be obtained before any communication is sent. Consent records should be retained for a minimum of three years or for the duration of the relationship, whichever is longer.
4. Opt-Out and Unsubscribe Obligations
Every commercial electronic message sent through our platform must include a clear, functional, and accessible mechanism for recipients to opt out of future communications. The following requirements apply:
— Opt-out instructions must be prominently displayed in every message
— Unsubscribe requests must be processed within ten (10) business days of receipt
— No fee, account login, or personal information beyond an email address may be required to complete an opt-out request
— Once a recipient has opted out, no further unsolicited messages may be sent to that contact
5. Our Internal Communication Standards
Tavesorun holds itself to the same standards outlined in this policy. All communications we send to users, subscribers, or inquiring parties will:
— Clearly identify Tavesorun as the sender
— Contain an accurate subject line reflecting the message content
— Include a physical mailing address: 617 Viscount Rd, London, ON N6J 2Y2, Canada
— Provide a working opt-out mechanism in every promotional message
— Respect all unsubscribe requests without delay or condition
6. Reporting Spam or Abuse
If you have received an unsolicited message that appears to originate from our platform or from a party misrepresenting Tavesorun, or if you wish to report a user in violation of this policy, please contact us immediately:
Email: [email protected]
Phone: +1 905 534 8900
Mailing address: 617 Viscount Rd, London, ON N6J 2Y2, Canada
All reports will be reviewed and investigated. Where violations are confirmed, appropriate action will be taken, which may include account suspension, permanent termination of access, and referral to relevant authorities where warranted.
7. Consequences of Violations
Any user or party found to be in violation of this Anti-Spam Policy may be subject to one or more of the following actions at our sole discretion:
— Immediate suspension of platform access
— Permanent termination of account and associated services
— Removal of all content, campaigns, or communications associated with the violation
— Legal action where applicable under relevant laws
— Notification of relevant regulatory or enforcement bodies
We reserve the right to take any action reasonably necessary to protect the integrity of our platform and the safety of our users and recipients.
8. Third-Party Integrations and Responsibilities
Users who integrate third-party tools, APIs, or services with our platform remain solely responsible for ensuring that those integrations comply with this Anti-Spam Policy. Tavesorun accepts no liability for spam or abusive communications originating from third-party systems operated by or on behalf of the user.
Prior to enabling any third-party communication integration, users must verify that the tool complies with applicable anti-spam standards and does not facilitate prohibited activities as outlined in Section 2.
9. Changes to This Policy
We reserve the right to update or modify this Anti-Spam Policy at any time. When changes are made, the updated version will be published on our website with a revised "Last updated" date. Continued use of our services following any update constitutes acceptance of the revised policy.
We encourage users to review this policy periodically to remain informed of current standards and obligations.
10. Contact Us
For questions, concerns, or clarifications regarding this Anti-Spam Policy, please reach out to us through any of the following channels:
Website: tavesorun.biz
Email: [email protected]
Phone: +1 905 534 8900
Mailing address: 617 Viscount Rd, London, ON N6J 2Y2, Canada